February 22nd, 2012 by Janus Boye | cms selection, rfp | No Comments
Are you looking for a new agency and a new Web CMS? Save time by using our tried and tested sample request-for-proposal template.
Over the years we’ve been involved in many vendor evaluations, where a customer has changed their Web CMS. There are many important details you should consider and a number of different ways to do it.
As part of our on-going work on best practices for selecting a CMS and our efforts to share more, we’ve now released our sample RFP template free of charge.
A few notes before you get started:
- the template is 5 pages. Try to keep your final version to less than 15 pages. Remember: The longer you make it, the longer the proposals will be. For more, see Why are RFPs always so long?
- it says confidential on top of each page. This is meant as a reminder to vendors not to forward your RFP to others without your permission.
- the RFP should ideally use the term “CMS” sparingly for two reasons: 1) to open up the playing field to the large vendors, eg. IBM and Microsoft, which tends to stay clear of the term and 2) the CMS term is loaded with so many different definitions and expectations that it is actually better to avoid it
Here it is:
If you have any questions or ideas for improvements, please do get in touch
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February 16th, 2012 by Janus Boye | higher education, industry trends, museums, sharing | 1 Comment
The mindset that prevails in most enterprises, regardless of sector or industry, is that each organisation should be the protector and gatekeeper of its own information. Key information assets such as product specs, training programs, office information, images and much more remain carefully locked inside corporate silos. Despite the advances in technology and the evolution of the Web over the past decades, this has remained largely unchanged and the real benefits of the Web have arguably thus far not been fully realized. In fact far from it!
Remarkably, it seems like museums could help us leap into the digital future. Recently, several museums have realized successful projects where they’ve shared their cultural assets, including free sharing of high quality images of art. To better understand the innovative digital agenda at museums and beyond, I spoke to Merete Sanderhoff who is a researcher at the National Gallery of Denmark. She has been involved in several digital museum projects and introduced me to the fascinating sharing is caring trend, which she used as a theme for a conference on digitized cultural heritage in Copenhagen in late 2011.
Read what sharing is caring really means and how it might just be the key differentiator for winning organisations in 2012.
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January 19th, 2012 by Janus Boye | adobe, autonomy, cms, day, emc, fatwire, ibm, interwoven, microsoft, opentext, oracle, SharePoint, vignette, wcm | 5 Comments
What a difference 5 years can make! Much has happened in the crowded and still young CMS marketplace since 2007, but contrary to what most analysts expected, the number of CMS vendors has not gone down. New vendors have emerged, local vendors have successfully gone international and on top of that, many of the large software companies that were largely uninterested in CMS back in 2007 are now investing heavily in the market.
As a buyer it can be confusing and difficult to stay updated on the rapid market developments, so I made a slide showing who the big vendors were in 2007 and what the picture looks like today for a recent J. Boye group meeting.
Large, global and complex organisations tend to gravitate towards the big vendors. As one of our members put it:
Elephants buy from elephants

The elephants: The big CMS vendors in 2007 and 2012. Click for a larger version
Consolidation has only happened to the extent that vendors have bought other vendors. With just a few exceptions all the products have been kept alive, so today several of the above have more than one Web CMS as a part of their offering.
Finally, a look at the big vendor websites won’t get you far in terms of figuring out more about their CMS offerings. They may be big vendors, but they also offer many other solutions and CMS is apparently not on top of their list. Here’s the CMS products from each:
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January 17th, 2012 by Guy van Leemput | case, intranet, killer apps | 3 Comments
Financial services group Nordea released their new intranet phone book in late 2011. This took their people search on the intranet to an impressive new level. The main goals were to make it faster to find colleagues and increase collaboration between employees across the organization. How did they achieve these common intranet objectives?
I spoke to Jill Sandström and Michael Rosager from Digital Communications in Nordea. They told me that more than 30,000 Nordea employees from 13 countries have access to People Book.
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January 16th, 2012 by Janus Boye
2 Comments| case, responsive web design, user experience
Jyske Bank is the largest Danish bank headquartered outside Copenhagen. Sometimes they do things a little differently. When they recently re-launched their web presence they managed to introduce responsive web design; a new and useful web design standard. One of the major benefits is that responsive web design moves the focus away from technology and …
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January 15th, 2012 by Janus Boye
No Comments| b2b, case, facebook, social media
In less than 3 months, shipping giant Maersk Line has launched a comprehensive Facebook page and secured an astounding 100,000+ likes. They are using social media to establish more interaction with the many self-service customers, who normally don’t have any personal contact with the company. This is an unusual story for a business-to-business (B2B) giant, …
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January 3rd, 2012 by Janus Boye
No Comments| corporate website, facebook, linkedin, wordpress
In 2011 we made progress on several fronts on the different J. Boye websites. Among those an improved interface for the Aarhus 11 conference website and a thorough review of the text on our corporate site. Facebook and LinkedIn also got some attention, while we merely scratched the surface when it comes to mobile, SEO …
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December 22nd, 2011 by Janus Boye
2 Comments| arla, case, intranet, social intranet
‘Social’ was a major buzzword for intranets in 2011. As is often the case, it is far from easy for intranet professionals to figure out what the concept behind the buzzword means for the business and how to back it up with a business case. However, it is clear that many managers and employees now …
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December 21st, 2011 by Roslyn Layton
No Comments| digital marketing, newsletter
Email marketing is a crucial strategy to pump up holiday sales, but don’t forget that email newsletters are important all year long. Here are the common errors you should avoid along with some tips to make your email newsletters better: 10. Overuse of capital letters and punctuation in the subject line. Respect your readers. Don’t …
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December 5th, 2011 by Guy van Leemput
6 Comments| adobe, analytics, google, intranet, SharePoint, vendors, webtrends
Are you one of the many intranet managers struggling to measure the impact and success of your organization’s intranet? Are you being asked by senior management to quantify its value and build a business case for your next intranet project? If you can’t measure it, you can’t manage it Peter Drucker‘s well-known words of wisdom …
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