Intranet design: Hands-on guide

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James Robertson: Designing IntranetsDoes your intranet suffer from a heavy navigation, an unintuitive user experience and an over-abundance of information? If the answer to this is yes, a redesign is probably high on your long list of priorities. But before you sneak off and call your local digital agency, I would encourage you to read Australian intranet expert, James Robertson’s new book Designing intranets: creating sites that work.

With it’s practical guide to intranet design, the book should be a mandatory stop for all intranet professionals if a redesign project is in the pipeline. Sydney-based, but frequently globetrotting, James is one of the world’s most knowledgeable people in the intranet space and we have often had the pleasure of learning from him at various J. Boye events. He is known for his no-nonsense, direct way of highlighting things – a style that has been skillfully transferred to the page in James’ new book.

Through a myriad of valuable real-life examples and expert insights James provides a methodology which is just as effective as it is easy to understand and pick-up. What I particularly like about the book is how strategy and organisational buy-in are stressed as being extremely important for a redesign process. If these things are not carefully handled, success will be very hard to achieve. The book is full of these best practice insights and tips, so besides a practical guide to intranet design you will also get a rich resource of general intranet must-knows.

In short, I can warmly recommend Designing intranets: creating sites that work. The price for the 275 page book is just $60. Bear in mind what a redesign project realistically costs; an excellent business case right there!

If you are a member of J. Boye’s groups, you can get a 10% discount on the book (and all James’ other books and reports). Send us an e-mail at info@jboye.com if you need a discount code.

For much more on intranets; including all the many aspects of running a complex one, check out our intranet groups in Europe and the US or attend the intranet conference track at the J. Boye conference in Philadelphia in May.

Peter Sejersen

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