Organizations need richer, more intuitive and engaging user experiences.
This is the key theme of the opening keynote by Gartner analyst Jim Murphy on the user experience track.
Today companies want web applications and services to be available to users in any situation and on any device. User interaction, rich media, and social concepts are no longer options, and mobility is no longer an afterthought.
These trends are driving the next iteration of user interfaces which Gartner calls user experience platforms (UXP). UXP derive from portal frameworks and among the critical factors are context aware computing, rich internet applications, and enterprise mashups. UXP could provide the bridge that finally aligns the efforts and interests of IT, the business and the end user.
Jim has been following the industry for more than a decade and has published several research papers on user interaction and user interfaces. Past J. Boye Conference delegates can download his slides on The Next-Next-Generation Web and the Future of the Portal from our 2008 European conference.
In his talk Jim will also highlight innovative User Experience approaches by leading practitioners.
Following Jim on the user experience track is brief case studies from Sears and Wienerberger who will share their experiences. If you are interested in portals, there’s also our portal roundtable where you can discuss whether your project needs a portal.
What are the user experience trends for 2010 in your view?
