Using data to manage a website redesign
April 23rd, 2010 by Janus Boye
1 Comment| case, user experience, web analytics
Everybody tends to have an opinion when it comes to changing the look-and-feel of websites. Consequently, getting agreement internally can be a challenging task. Thus far most organizations have spent their time on heated discussions about colors, layout styles, navigation options and then finally settled on just about tolerable compromises. Is there no better alternative …
Project failures – are they really that hard to avoid?
April 22nd, 2010 by Lau Hesselbæk Andreasen
No Comments| analyst, experts, failure
Why do so many online projects continue to fail spectacularly? The reasons are naturally many and varied.
The J. Boye blog has zoomed in on some of the issues in previous postings on web project management; a recent post was about the risks of constant experimentation and perpetual beta releases.
Alan Pelz-Sharpe, principal at the Real Story …
Focused intranet vendors; moving in on the market?
April 21st, 2010 by Lau Hesselbæk Andreasen
2 Comments| intranet
What constitutes an intranet? Shape; size; components? There is, of course, no single answer to this. Intranets are constantly evolving and many have moved beyond the firewall. Today, most intranets are made up of a number of joint-up components and systems; each with a (more or less clearly defined!) purpose; each added or implemented for different …
Can eHealth professionals keep up with rapid evolution?
April 21st, 2010 by Lau Hesselbæk Andreasen
No Comments| ehealth, experts
Interaction between patients and healthcare providers and between fellow patients is taking place on a growing number of (digital) platforms. Healthcare providers wish to enable the “engaged health citizens” to better manage their health conditions themselves. As with most things online, it is a rapidly evolving field; the speed and scale of change means that …
Are you ready for the next generation intranet?
April 19th, 2010 by Dorthe Jespersen
No Comments| intranet, speaker
Recently my colleague Janus Boye shared his take on the 5 key intranet trends for business managers in 2010:
Metrics: Absolutely necessary if you want to improve on your intranet. Figuring out what should be the key metrics is not easy though. One place to start is Jane McConnell’s excellent post Intranet metrics: which indicators?
Mobility: Mobile …
Why noise is essential on websites and intranets
April 16th, 2010 by Dorthe Jespersen
2 Comments| case, intranet, online communication, social business, social media
How can you manage social media? This is a big concern for web communicators and intranet managers alike. How can users find the right content in this big mess of tweets, posts, links, comments and more? And very importantly: can they trust what they find?
A few weeks ago, I met with Euan Semple, a man …
What lies ahead for web content management?
April 15th, 2010 by Janus Boye
2 Comments| analyst, experts, future, web content management
Predicting the future is dangerous, particularly since few people can agree on the present — somewhat muddled — WCM technology landscape.
This is how Tony Byrne from The Real Story Group (formerly CMS Watch) introduced his keynote on the future of web content management at our inaugural European cmf2005 conference. Back then he covered some key …
User experience and the fat smoker
April 14th, 2010 by Janus Boye
No Comments| experts, user experience, web analytics
If you want your website or intranet to gain a competitive advantage you need to understand and combine behavioral data with traditional research, such as usability testing. To quote information architecture guru Lou Rosenfeld’s 2009 Philadelphia keynote you need to marry web analytics with user experience.
Just like giving up smoking, this is easier said than …
Still struggling with social media?
April 13th, 2010 by Dorthe Jespersen
No Comments| case, experts, social business, social media, speaker, twitter
The hype around social media is at an all time high. Have you “joined the conversation” yet, or are you still struggling with questions such as:
You want to sell, your community wants to engage. How do you strike the right balance?
How do you integrate social media with traditional online content?
How do you deliver ROI with social …
The silver lining of the mighty cloud – attractive or scary?
April 12th, 2010 by Lau Hesselbæk Andreasen
No Comments| cloud computing, higher education, IAAS, SAAS
Are you too under pressure to do more with less..? Most teams are being forced to evaluate all their online activities and whether the status quo represents good value for money.
Whether to throw part or all of the web estate and related services into the cheap-and-cheerful cloud is a hot topic in many organizations. Many …
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