Tamara Smith

Usability Specialist, Lockheed Martin Information Technology

Biography

Tamara Smith

Tamara F. Smith recently joined Lockheed Martin Information Technology as a Usability Specialist to work on projects for the Social Security Administration.

Before coming to Lockheed Martin, Tamara was a professional librarian for nearly ten years, with the last five spent as a reference and instruction librarian at Langsdale Library at the University of Baltimore. After years of helping users navigate through interfaces of varied quality (and sympathizing with their frustrations), Tamara decided to pursue her interest in website usability and will earn her M.S. in Interaction Design and Information Architecture from the University of Baltimore in December 2010.

Roundtable discussion

Know Your Audience: User Research Techniques

Conference Day #2, Thursday May 6th, 2.30 pm - 3.30 pm

What do you know about your users? How do you make sure your applications and interfaces give users a pleasant experience instead of a painful one? This roundtable will discuss various user research techniques that can help you understand how people interact with your product. Share your experiences, and pick up a few tips to take back to your colleagues.