User experience is one of the most important aspects of online media. Despite this it remains a highly neglected area, seemingly impossible for must organizations to get a grip on. This is partly due to the difficulty in actually defining the what user experience entails; good user experience involves numerous areas and disciplines: design; IA; perception; cognition to name but a few. So what is a good user experience and how do you achieve it?
On this track we bring together some of the leading experts in the field. Learn from them -and from other practitioners who have learnt the hard way- how to provide the best online experience for users.
Conference Day #1, Wednesday May 5th | |
10.30 am - | The Portal Evolved: Introducing the User Experience Platformby Jim Murphy, Gartner Research Usability on the cheapCase: Wienerberger A Framework for Aligning UX & BusinessCase: Sears Holdings |
1.00 pm - | Managing a Website Redesign in a Sea of ChangeCase: Fannie Mae User Experience By the Numbersby Marko Hurst, Insightful Analytics |
4.00 pm - | Designing Usable Online Formsby Jim Hobart, Classic System Solutions Hidden Motives... Hidden Treasure |