Agenda

• 9.00 am - 10.00 am: Conference welcome & opening keynote
• 10.30 am - 12.00 am: First session on tracks
• 1.00 pm - 2.00 pm: Second session on tracks
• 2.30 pm - 3.30 pm: Expert panel discussions
• 4.00 pm - 5.00 pm: Third session on tracks
• 5.15 pm - 6.15 pm: Web idol
• 6.30 pm: Social event

Schedule

6.30 am

Run with the Europeans: We meet at the Penn's View Hotel for an outdoor start to the day

8.00 am

Enjoy breakfast with fellow track followers. Join your main track's table in the restaurant area. We encourage attendees and speakers alike to participate. Higher education, Online strategy, User experience and Web content management.

9.00 am -
9.15 am

Conference welcome

by Janus Boye, J. Boye
Downloads slides

9.15 am -
10.00 am

Opening keynote

Social Business Design

by Peter Kim, Dachis Group
Download slides

10.00 am -
10.30 am

Break

10.30 am -
12.00 am

Higher education

Higher Education: The Toughest Gig in all the Web

Case: University at Buffalo
by Mark Greenfield
Download slides

A new dynamic approach to strategic web planning

Case: Karlstad University
by Mats Möller
Download slides

Integrating the cloud into your web operations

Case: John Carroll University
by Mike Richwalsky
Download slides

Online strategy

Web Governance With Teeth – How to implement effective Web governance

by Christine Pierpoint, WelchmanPierpoint
Download slides

Hand in Gov

Case: London School of Economics and Political Science
by Stephen Emmott
See slides online

Building a Winning Team: How UVU has built their web teams and committees

Case: Utah Valley University
by Nathan Gerber
Download slides

User experience

The Portal Evolved: Introducing the User Experience Platform

by Jim Murphy, Gartner Research
Download slides

Usability on the cheap

Case: Wienerberger
by Volker Grünauer

A Framework for Aligning UX & Business

Case: Sears Holdings
by Dennis Schleicher
Download slides

Web content management

The Future of Web Content Management

by Tony Byrne, Real Story Group
Download slides

Content Management Challenges at a Large Media Company

Case: Turner Broadcasting System, Inc.
by Jay Sandhaus
Download slides

Now what? Life after selecting a CMS

Case: University of Virginia
by Lee Brunjes
Download slides

12.00 am -
1.00 pm

1.00 pm -
2.00 pm

Higher education

Perils, Pitfalls, and Pleasures: Moving Print Publications to Life Online

by Bob Johnson, Bob Johnson Consulting
Download slides

Case: Bates College
by Jay Collier
Download slides

Online strategy

Website Strategy based on Top Tasks

by Mike Atyeo, Neo Insight
Download slides

User experience

Managing a Website Redesign in a Sea of Change

Case: Fannie Mae
by Jonathan Sullivan
Download slides

User Experience By the Numbers

by Marko Hurst, Insightful Analytics

Web content management

Selecting a Web Content Management System with an Evaluation-Driven Process

Case: Ohio State University Libraries
by Jim Muir
Download slides

Lessons learned from WCM selection

Case: The Judge Group
by Dan Lewis
Download slides

2.00 pm -
2.30 pm

Break

2.30 pm -
3.30 pm

Expert panel discussion

• Barbara Schelkle, UNDP
• Mark Greenfield, University at Buffalo
• Tony Byrne, Real Story Group

3.30 pm -
4.00 pm

Break

4.00 pm -
5.00 pm

Higher education

Lessons learned from implementing a CMS in a Higher Education Environment

Case: Selkirk College
by Jason Friesen
Download slides

Advancing research through user generated content

by John M. Mueller, University of Louisville
Download slides

Online strategy

The Politics of the Artichoke: Selling your ideas in a large organization, one stakeholder at a time

by Dorothy Danforth, Danforth Media
Download slides

Beyond Web Standards: Crafting Design and Development Standards

by Kimberly Blessing,

User experience

Designing Usable Online Forms

by Jim Hobart, Classic System Solutions
Download slides

Hidden Motives... Hidden Treasure

by Troy Winfrey,
Download slides

Web content management

Is the community more important than the CMS?

by Janus Boye, J. Boye
Download slides

& Nathan Bittinger, Siteworx
Download slides

& Niels Hartvig, Umbraco
Download slides

& Tom Wentworth, Ektron
Download slides

5.00 pm -
5.15 pm

Break

5.15 pm -
6.15 pm

Web idol

6.30 pm

Social event