April 19th, 2010 by Dorthe Jespersen
No Comments| intranet, speaker
Recently my colleague Janus Boye shared his take on the 5 key intranet trends for business managers in 2010:
Metrics: Absolutely necessary if you want to improve on your intranet. Figuring out what should be the key metrics is not easy though. One place to start is Jane McConnell’s excellent post Intranet metrics: which indicators?
Mobility: Mobile …
April 13th, 2010 by Dorthe Jespersen
No Comments| case, experts, social business, social media, speaker, twitter
The hype around social media is at an all time high. Have you “joined the conversation” yet, or are you still struggling with questions such as:
You want to sell, your community wants to engage. How do you strike the right balance?
How do you integrate social media with traditional online content?
How do you deliver ROI with social …
April 9th, 2010 by Dorthe Jespersen
No Comments| governance, online strategy, speaker
Web governance is about establishing who makes the decisions around web in your organization. It is about having policies and standards in place for your web presence, so time is not wasted unnecessarily on discussion, indecision and unclear directions.
But what happens when the web governance team runs into exactly those challenges? When indecision gets in …
April 7th, 2010 by Dorthe Jespersen
No Comments| online communication, speaker
I have been gathering stories from the daily life of web communicators through the regular meetings in our community of practice. Do you recognize these situations?
You are three weeks away from launching the new website… But haven’t thought about the content yet
Your manager keeps asking you to upload 200-page …
March 31st, 2010 by Janus Boye
8 Comments| case, online communication, social business, speaker, twitter
Foiled Cupcakes launched in June 2009. Based in Chicago, their offer is simple: gourmet cupcakes. Instead of a traditional storefront, Foiled Cupcakes chose to focus on online orders and marketing via Twitter. In fact, they started using Twitter even before officially launching their website; something that might be worth considering for your next marketing launch.
Owner …
March 19th, 2010 by Janus Boye
2 Comments| portal, roundtable, speaker, web content management
Portals continue to be surrounded by a great deal of confusion, even though the concept has been around for more than a decade. Portal projects tend to spread deep into the enterprise, addressing complex requirements, typically around integration and advanced presentation such as personalization. Consequently portal projects don’t come cheap and the industry has seen …
March 18th, 2010 by Janus Boye
1 Comment| speaker, strategy
A recent addition to our great conference program is Nathan Gerber from Utah Valley University. At the opening session on the strategy track, Nathan will share his experiences with building a winning web team in a complex higher education context.
The J. Boye Conferences are first and foremost user conferences. Like most other conferences we also …
March 17th, 2010 by Janus Boye
1 Comment| case, speaker
The Cleveland Clinic has gone through an evolution that started several years ago with unofficial early efforts with blogs and wikis; a development similar to that of most other organizations with regard to social media. John Sharp, Manager of Research Informatics and former Web Administrator at the Cleveland Clinic will share key milestones and lessons …
March 10th, 2010 by Janus Boye
1 Comment| governance, higher education, speaker, strategy
At the renowned the London School of Economics and Political Science (LSE) they radically redeveloped their web presence. Behind the changes was a series of projects lead by Stephen Emmott, Head of Web Services. He manages a team of eight who coordinates around 450 editors and contributors throughout the university to deliver LSE’s web presence …
March 4th, 2010 by Janus Boye
1 Comment| online communication, speaker
Social media expert Valeria Maltoni will be the opening keynote speaker on the online communications track. The keynote is titled How to connect with your customers and will offer practical tips on how to strike the right balance between selling and engaging on your sites.
With almost 16,000 followers on Twitter and as the author of …