Where else could knowledge management be more important than in higher education? And where else is the sharing of cutting-edge information among staff more critical than at a leading research laboratory?
But being important does in itself not offer any guarantee of being easy to implement. Of course you need the right set of tools to support the specific requirements of highly skilled, demanding knowledge workers, but tools alone won’t do the job. You need to have appropriate policies in place to encourage your researchers to share information, and you need a culture of openness and collaboration.
Tools, policy and culture: These are exactly the 3 ingredients of Rachel Yang’s innovative program at the Applied Physics Laboratory of Johns Hopkins University. Under the banner of Knowledge Sharing & Collaboration, Rachel has developed a major project to transform how people in the laboratory communicate internally. The result, branded Connexus, has laid the groundwork for better communication, more thorough understanding of its own internal processes, and a more open work environment.
Come and join Rachel during the intranet conference track and discover how the Applied Physics Laboratory is reaping the benefits of the new Connexus environment. And if you’re working in higher education, you surely don’t want to miss the dedicated higher education conference track the day before, featuring many related case studies from universities around the globe.