Programme – SharePoint at Work

Track hosted and moderated by Peter Sejersen, J. Boye

9.00-9.30

Coffee and registration

9.30-9.35

Welcome

9.35-10.35

Strategy and business objectives for SharePoint

The process of creating value with SharePoint. Case presented by Michael Thomsen, Føroya Tele (Faroe Islands)

Føroya Tele – the incumbent telecommunications operator in the Faroe Islands – is using SharePoint 2010 as the organisational collaboration platform. They are currently in the process of defining how to create business value with the platform by building a corporate strategy for SharePoint. Michael will present the process and results of and share how value is created.

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Business driven agile SharePoint development. Case presented by Kim Ørsted Nielsen, Assistant Vice President – IT Client Applications, Web and CRM Systems, Saxo Bank (Denmark)

Listen in on how Saxo Bank has managed to scale their web presence with new processes and a new IT system, without increasing the IT staffing over a period three years. From the base in Copenhagen, Saxo Bank started an expansive growth back in 2008 with the opening of offices in London and Singapore. The web strategy needed to reflect this growth. A new CMS platform together with new processes was introduced to meet the future needs and for growing Saxo Bank.

Then next step for Saxo Bank’s online presence is to go from “traditional” online marketing to have interaction with both potential customers and existing customers of Saxo Bank: This will be made possible with the new “Saxo Investment Community” built on SharePoint 2010.

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10.35-10.50

10.50-11.30

Collaboration on SharePoint

Digital collaboration and staff locating in a global organisation. Case presented by Dennis Cleary, Team Lead, ICT Development at UNOPS (Denmark)

With 5.000 expert consultants spread all over the world, digital collaboration is a must for the UNOPS, which run projects for other UN agencies. Hear how they are using SharePoint to bring together essential tools and information which allows their staff to work smarter. This includes an advanced staff locator, which is essential when a disaster like the tsunami or Haiti strikes and there is an urgent need to find all experts in a specific area.

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11.30-11.45

11.45-12.45

Success with SharePoint 2010

Revitalizing a corporate website on SharePoint 2010 in 4 months. Case presented by Frederik Zebitz, Web Coordinator, Novozymes (Denmark)

Novozymes’ digital presence has until now been characterized by a great diversity with little coordination. The E-presence programme in Novozymes took off about half a year ago with an initial focus on a fast and agile revitalization of the corporate website. With a dedicated team of communication professionals, solution architects, developers and IT operation staff working in close cooperation with a large group of very productive content providers the new site was launched after 4 months.

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Building a brand new intranet on SharePoint 2010. Case presented by Peter Stern, Senior IT Project Manager, MAN Diesel & Turbo (Denmark)

In May 2010 MAN Diesel & Turbo decided to discard their intranet on MOSS 2007 and build a new one on SharePoint 2010 due to a company merger. The plan was to go from a complex, hierarchical structure to a more flat approach with a solid taxonomy leveraging the improved meta-tagging features in SharePoint 2010. The new solution went live in February 2011 for all 12.000 global employees.

Peter will share details from the project including project planning, vendor management, lessons learned and issues with migration.

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12.45-13.30

13.30-14.15

Roundtables

Participants will be divided into smaller groups for an interactive discussion of current topics and challenges. Each group will be moderated.

1. User research for the intranet. Moderated by Markku Herrala, Head of Communications at UPM-Kymmene Wood Oy (Finland)
2. The social intranet. Moderated by Michael Hafner, Intranet Manager, Erste Group AG (Austria)
3. SharePoint 2010: Best out-of-the-box usage scenarios and new features? Moderated by Perttu Tolvanen, Blue Meteorite (Finland)
4. SharePoint information governance – the challenges. Moderated by James Lappin, Director at Thinking Records (United Kingdom)
5. Technical challenges and solutions when extending SharePoint. Moderated by Anders Skjønaa, SharePointPeople.dk (Denmark)
6. Perfect project management; building a more effective foundation based on better client / agency relations. Moderated by Kevin Cody, Director at SmallWorlders (UK)

14.15-14.30

14.30-15.30

SharePoint: Limits and possibilities

Intranet, extranet and web on MOSS 2007: What we learned Case presented by Kirsi Lehtinen, Development Manager at Keva (Finland)

Keva (an independent public corporation that handles the pension affairs of the public sector and takes care of the financing of municipal pensions in Finland) renewed all their web services in one project: intranet, extranet and web pages. This case will highlight what they learned about SharePoint 2007 as they deployed it as the new platform (used for content management system, integrations to several other systems, web forms). The project also renewed the organization’s content management processes, structure and graphic design of pages.

Kirsi will present a so-called customer’s checklist of the good to know things that they learned from their SharePoint 2007 project.

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Simple SharePoint – mission impossible. Case presented by Jacob Holm Laursen, Information Architect at DSB (Denmark).

DSB and its subsidiary have worked on a number of different SharePoint-projects. The circumstances were always similar: little time and hardly any money.  At the same time the intention was to make it “simple”. Unfortunately the projects often ended up being far from the definition “simple”.

This case will highlight why some of these projects failed, while providing you with ideas and tools to prevent you from ending up in a mess.

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15.30-15.50

15.50-16.30

SharePoint in the organisation

The impact of SharePoint on the practice of information management. James Lappin, Director at Thinking Records (United Kingdom)

James looks at the impacts, positive and negative that SharePoint is having within organisations.  It draws on research that James undertook on the usage of SharePoint within the UK higher education sector in the UK.

SharePoint has been build differently, sold differently and adopted differently than any other enterprise content management system. It has its own set of concepts (site collections, content types, columns,lists, libraries) that are pervasive across all areas of SharePoint.

These concepts come from Microsoft in Redmond, rather than from the bodies of thought of knowledge management, intranet management or records management. Applying these concepts is challenging and, sometimes, problematic. SharePoint erodes the boundaries between intranets, collaboration environments and document/records management environments, and raises interesting questions about the relationship between these environments.

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16.30-16.40

Short break

16.40-17.00

After the Conference – When Reality Bites

Epilogue by Cambridge University Hospitals: Caroline Coetzee.

The pragmatic approach to developing and evolving successful websites and intranets; achieving results with the resources you have got. Audiences often leaves conferences with a feeling that most of the ideas would not work in their organisations – so why do we keep going? In this session, Caroline will reflect on the real-life experiences of someone who has been inspired many times and not always been able to achieve all the great results that others boast about having achieved, but nevertheless made progress.

• How easy is it really to get management’s ear in a big, conservative organization?
• The realities and potential pitfalls of bringing your work to the attention of more powerful managers than your own
• The compromises you can end up making, whether these are worthwhile and where do you draw the line
• Whether it is really you who needs a seat at the table – and if not you, then who?
• Why it’s worth doing?

17.00 – 18.00

Reception and networking