Intranets at Work 2010

8.30-9.15

Registration and Refreshments

9.15-9.20

Welcome

by Janus Boye, J. Boye

9.20-9.40

Intranets Managers at Work anno 2010

The web workplace is changing; it’s your’s to conquer!

Conference kick-off session by Martin White, Intranet Focus

Martin will give a brief overview of some of the key challenges currently facing intranet professionals, and -as importantly- outline some of the many exciting opportunities that lie ahead for those managing the ‘web workplace’ in their organisation.

9.40-10.50

Strategy

BBC’s Patrick Walsh: “An intranet with less unnecessary “siloed, cluttering content, please!” – Session on how to achieve a “Lean Intranet”. See Patrick’s blog.

London School of Economics and Political Science: It’s not an intranet – it’s a website” Stephen Emmott and Catherine Bellamy on the changing role of the intranet – and whether the intranets as we have come to know them are useful. The LSE doesn’t have one… An introduction to LSE’s approach is given to highlight the issues.

10.50-11.10

Break & Refreshments

11.10-11.45

Governance

UNHCR (CH): “Establishing an effective Intranet Governance Framework in the context of decentralized publishing” – Ernst Decsey on forming an internal governance board with buy-in from all layers in the organisation.

11.45-12.40

The great intranet ideas slot

A number of short demos and examples of implemented ideas that have made a real business impact – presented in the style of “the quick elevator pitch”; how would you explain the idea and its impact to your CEO if you bumped into him in the lift?. Ideas from International Council on Mining and Metals, British American Tobacco and Océ Technologies.

12.40-1.30

Lunch

1.30-2.30

Track 1

The Impact of SharePoint on Intranets

EDF Energy: Carolyn Clarke on SharePoint and Reality; why management choose SharePoint and what happens when they do. Carolyn has worked on a number of SharePoint for intranet deployments.

James Lappin: “The impact of SharePoint on the practice of information management”

James Lappin looks at the impacts, positive and negative that SharePoint is having within organisations.  It draws on research that James undertook on the usage of SharePoint within the UK higher education sector.

Track 2

Social Media

Océ Technologies (NL): “Social media solutions - out of sheer necessity” Ria Breuer on Océ’s radical intranet re-think after a severe 90%+ budget cut. All made with open source, freely available 2.0 solutions. Ria will share her experiences, findings and lessons learnt so far.

Effective Engagement

Metropolitan Police: “Content owners – from reactors to proactive content providers” – Geraldine Segre on the challenges around stakeholder engagement; effective ways of improving adoption and good usage and how to bring on board the content owners so that they truly take ownership of their content.

2.30-2.45

Break & Refreshments

2.45-3.30

What’s hot? Moderated roundtable discussions

Topics and moderators

• Mobile intranet (Martin White, Intranet Focus)
• Intranet usability (Dorthe Jespersen, J. Boye)
• Governance (Stephen Emmott, LSE)
• Collaboration (Angela Ashenden, MWD Advisors)
• SharePoint (James Lappin, Thinking Records)

3.30-4.00

Collaboration

Erste Group Bank AG (AT): “Erste Open Network – Built for transparency and Collaboration” Michael Hafner on Erste’s recently revamped intranet, built with a strong focus on enabling collaboration in a open and transparent environment.

4.00-4.15

Break & Refreshments

4.15-4.45

Collaboration

MWD Advisors: “Building online communities for enterprise collaboration” Angela Ashenden on effective “social” approaches to knowledge management and the cultural implications and challenges this represents.

4.45-5.15

After the conference – when reality bites

Cambridge University Hospitals: Caroline Coetzee. The pragmatic approach to developing and evolving successful intranets; achieving results with the resources you have got.

5.15-5.30

Tangible takeaways by Janus Boye and Martin White

Short wrap-up session summarizing the key findings and recommendations from the day’s different sessions and discussions.

This will be followed by a drinks reception from 5.30pm onwards.