While traditional retail continues to suffer in North America, the outlook for digital is strong, revenue is expected to keep climbing, and many organizations are investing in digital around the path to purchase.
In the US, cybersecurity has become a top priority for the board of directors. 2017 was one more in a string of years with increasingly alarming evidence that the organizations we trust with personal data have dropped the ball when it comes to cybersecurity. News of high-profile data breaches at Equifax, Uber, Yahoo, and the … Continue reading Cybersecurity: A top priority for the board in 2018
During my keynote presentation at the J. Boye 17 Aarhus conference, I shared my thoughts about how slow adoption of digital has catalyzed what analysts and the press refer to as the Retail Apocalypse in the US. Since 2006, thousands of physical stores have been affected by this slow-motion train wreck, including 6800 closures in … Continue reading Unpacking the 2017 US Holiday Shopping Weekend