Today's modern workplace offers a plethora of collaboration tools, as we shift away from face-to-face interactions and increasingly towards digital connections. But making these work has always been complicated by several factors. We need a clear goal, but use cases and collaboration are different
While traditional retail continues to suffer in North America, the outlook for digital is strong, revenue is expected to keep climbing, and many organizations are investing in digital around the path to purchase.
In the US, cybersecurity has become a top priority for the board of directors. 2017 was one more in a string of years with increasingly alarming evidence that the organizations we trust with personal data have dropped the ball when it comes to cybersecurity. News of high-profile data breaches at Equifax, Uber, Yahoo, and the … Continue reading Cybersecurity: A top priority for the board in 2018
During my keynote presentation at the J. Boye 17 Aarhus conference, I shared my thoughts about how slow adoption of digital has catalyzed what analysts and the press refer to as the Retail Apocalypse in the US. Since 2006, thousands of physical stores have been affected by this slow-motion train wreck, including 6800 closures in … Continue reading Unpacking the 2017 US Holiday Shopping Weekend
When you look at how to speed up a complex digital project and deliver high-quality end-user experiences, the palette of options placed in front of you is daunting. It’s never a binary decision what to do next.
When people ask me what in my experience is the biggest barrier to innovation in our workplaces, it almost always falls back to workplace fears: Fears about expectations, fears of being seen, fears about making a mistake. Dig a little deeper and we can see that they are all ultimately based on a lack of … Continue reading How to form trust in the digital workplace
Are we really procuring something as powerful as Office 365 just to create and store documents?
Whether you still talk about your enterprise intranets in a stand alone context, or if you consider them to be an element of your broader digital workplace, they are still a potentially very important part of the information infrastructure that allows you to do business. Jed Cawthorne, speaker at the J. Boye Philadelphia 15 conference … Continue reading Information governance for intranets