Unpacking the 2017 US Holiday Shopping Weekend

During my keynote presentation at the J. Boye 17 Aarhus conference, I shared my thoughts about how slow adoption of digital has catalyzed what analysts and the press refer to as the Retail Apocalypse in the US. Since 2006, thousands of physical stores have been affected by this slow-motion train wreck, including 6800 closures in … Continue reading Unpacking the 2017 US Holiday Shopping Weekend

How to form trust in the digital workplace

When people ask me what in my experience is the biggest barrier to innovation in our workplaces, it almost always falls back to workplace fears: Fears about expectations, fears of being seen, fears about making a mistake. Dig a little deeper and we can see that they are all ultimately based on a lack of … Continue reading How to form trust in the digital workplace