Unpacking the 2017 US Holiday Shopping Weekend

During my keynote presentation at the J. Boye 17 Aarhus conference, I shared my thoughts about how slow adoption of digital has catalyzed what analysts and the press refer to as the Retail Apocalypse in the US. Since 2006, thousands of physical stores have been affected by this slow-motion train wreck, including 6800 closures in … Continue reading Unpacking the 2017 US Holiday Shopping Weekend

Stop managing your website

At the end of the day, these technologies will hopefully push companies toward better, more user-focused content When US-based content strategist Hilary Marsh made this comment during her visit to Aarhus in November for the annual J. Boye conference, it resonated really well with me. Both in terms of new technologies like artificial intelligence and chatbots, but … Continue reading Stop managing your website

5 questions to ask before selecting a Web CMS

As content management systems largely remain the de-facto digital platform for most large and complex organisations, selecting the right one for your organisation is a critical decision. The new system should ideally last for several years to come, but how do you find the best one? Analysts crown vendors as winners and losers in the … Continue reading 5 questions to ask before selecting a Web CMS

5 things about the web that we need to future-prove

The World Wide Web has been around for just some 25 years. And we are still struggling to find answers to basic yet fundamental questions regarding digital records management, says Steven Pemberton, a WWW pioneer, chair of several W3C working groups and researcher at The Centre for Mathematics and Computer Science in Amsterdam.   Will we for example … Continue reading 5 things about the web that we need to future-prove