Prompted by a visit to our member at Deutsche Post DHL in Bonn, we took the opportunity to review recent agendas and identify what's really moving in this evolving space.
Today's modern workplace offers a plethora of collaboration tools, as we shift away from face-to-face interactions and increasingly towards digital connections. But making these work has always been complicated by several factors. We need a clear goal, but use cases and collaboration are different
While traditional retail continues to suffer in North America, the outlook for digital is strong, revenue is expected to keep climbing, and many organizations are investing in digital around the path to purchase.
Insights from a well-received keynote on the intranet manager perspective by Jesper Bylund
How do you truly strike the right balance between your work and your life? A constant challenge for most it seems, with many workplaces making employees physically sick. Might we be approaching it from the wrong angle? We've covered this topic extensively during the past decade in our peer groups as well as at our … Continue reading Work-life balance RIP!
During my keynote presentation at the J. Boye 17 Aarhus conference, I shared my thoughts about how slow adoption of digital has catalyzed what analysts and the press refer to as the Retail Apocalypse in the US. Since 2006, thousands of physical stores have been affected by this slow-motion train wreck, including 6800 closures in … Continue reading Unpacking the 2017 US Holiday Shopping Weekend
At the end of the day, these technologies will hopefully push companies toward better, more user-focused content When US-based content strategist Hilary Marsh made this comment during her visit to Aarhus in November for the annual J. Boye conference, it resonated really well with me. Both in terms of new technologies like artificial intelligence and chatbots, but … Continue reading Stop managing your website
The promise of combining new ways of collaboration with design thinking to come up with important innovation sounds almost too good to be true. This was at the heart of a popular session at the J. Boye Aarhus 17 conference where Maren Christin Huebl from German software giant SAP gave a talk on fostering a … Continue reading Scaling design thinking
Fast-forward to 2017 and Google introduced AI-first. AI-first means to think about artificial intelligence at the beginning of each new initiative. How might AI help improve a solution? How might AI make for a better customer experience?
Have you ever fallen in love with design? Seen a graphical mock-up that really represented your brand spot on in a way you would not know how to describe with words? The problem with design in digital projects is that people tend to fall in love with different things. When feelings guide project decisions, life … Continue reading Design with empathy and insight