The promise of combining new ways of collaboration with design thinking to come up with important innovation sounds almost too good to be true. This was at the heart of a popular session at the J. Boye Aarhus 17 conference where Maren Christin Huebl from German software giant SAP gave a talk on fostering a … Continue reading Scaling design thinking
Have you ever fallen in love with design? Seen a graphical mock-up that really represented your brand spot on in a way you would not know how to describe with words? The problem with design in digital projects is that people tend to fall in love with different things. When feelings guide project decisions, life … Continue reading Design with empathy and insight
Are we really procuring something as powerful as Office 365 just to create and store documents?
The intranet has long been about internal enterprise collaboration. However, this is only a part of the story. According to Martin White, UK-based intranet expert and founder of Intranet Focus, the value of an organization’s digital workplace is dependent on the extent to which the organization can work with suppliers and customers in an overall delivery of … Continue reading How to measure the value of your digital workplace
Social intranets are not a mystery any more. The vast majority of intranets today have social at their core, and the social mindset isn’t something new. Still many organisations and companies struggle with effectively implementing and breaking down the often overwhelming complexity of social intranets. I’ve previously written that social intranets make the job harder … Continue reading 3 steps to effectively implementing a social intranet
In June Susan Weinschenk guest starred at a J. Boye group meeting in Copenhagen and shared some of the typical mistakes often made when working with personas. These include: they are created based on job role there are high-level personas for customers personas describe variables (age, income, and so on) that are not critical for the … Continue reading What really matters in a persona?
Today at German T-Systems MMS more than 70% of employees use the employee app, which does more than simply acting as a channel for internal communications. The initial rollout was in 2015. Here's the story behind the successful app.
As a technology buyer, the marketplace for content management systems might seem somewhat mature by now, but with requirements shifting and plenty of confusion, it is always good to attempt a fresh look.
Working Out Loud by John Stepper as seen through a J. Boye group meeting hosted at Deutsche Post DHL
Ongoing business development is a prerequisite for survival in an ever changing World. So how do you go about working with new business models, introducing new offerings and winning new customers? All too often, immature technology coupled with concerns about organisational culture have dominated the discussions in meetings within the J. Boye community. Customer behaviour is changing and it's hard … Continue reading How to think about business development