User Experience Track

Experience is now centre stage, but in the broader sense that unifies digital with the organisation. Delivering valued – and recommendable – customer experience is key for the organisation as a whole. For those working on the user experience of products and services, this facet of digital is now closely allied with core purposes. How can practitioners benefit from this whilst keeping their profession distinct and effective?

The user experience conference track reveals case examples from notable brands, and insight from solution providers.

Wednesday, Nov 8

8.00 – 9.00

Breakfast & Registration

9.00 – 9.15

Conference Opening

By Janus Boye

9.15 – 10.00 Keynote

TBA

By Jake DiMare

Conference keynote speaker Jake DimareJake DiMare (US)

Digital Clarity Group

10.00 – 10.30

Coffee, tea and networking

10.30 – 12.00 Track: User Experience

What UX looks like when intelligence is embedded

By Paul-Jarvis Heath

Conference speaker Paul-Jervis HeathPaul-Jervis Heath (UK)

Modern Human

12.00 – 13.00

Lunch

13.00 – 13.45 Track: User Experience

TBA

By Claus Broholm

Conference speaker Claus BroholmClaus Broholm (DK)

Bankdata

14.00 – 15.00

Roundtables

TBA

15.00 – 15.30

Coffee, tea & networking

15.30 – 16.30 Track: User Experience

TBA

Speaker will soon be announced

16.45 – 17.30 Keynote

Customer experience as a cocktail of technology

By Theresa Regli

Conference speaker Theresa RegliTheresa Regli (UK)

KlarisIP

18.30 – 23.00 Social Event

TBA

 

Tuesday
November 7th

In-depth morning workshops
In-depth afternoon workshops
Keynote by Bebo White
Informal city walk
Social event

Wednesday
November 8th

Keynote by Jake DiMare
Tracks:
 – Business Development
 – Costumer Experience
 – Digital Workplace
 – User Experience
Keynote by Theresa Regli
Social event

Thursday
November 9th

Keynote by Steven Pemberton
Tracks:
 – Agile & Project Leadership
 – Employee Experience
 – Marketing
 – Strategy
Social event