Shaping the Digital Workplace – Manchester

Shaping the Digital Workplace

April 4, 2017 – Manchester

Most organisations still operate with what could be termed a classic intranet; a platform where content is published and static company information is stored. Despite the massive confusion surrounding the definition, every organisation today has a digital workplace; a plethora of platforms, tools, workflows and services – and the intranet is simply a part of this landscape. The challenges for those managing this landscape are many.

Learn from leading practitioners and experts and gain actionable insights for your own initiatives towards tomorrow’s workplace at this J. Boye masterclass on Shaping the Digital Workplace.

What you will learn

  • How to develop a sensible approach to SaaS and cloud – with the end goal of enabling employees to bring in their own tools and services to work – and to bring work onto their own devices
  • How to develop workable governance models for your organisations
  • How to successfully deploy emerging tools and services to increase productivity
  • How to determine and define what success looks like in this fragmented landscape; how do you set meaningful KPIs that can be measured and reported back to the business?

Topics covered

  • How do you structure, coordinate and present this landscape for dispersed workforce, so their employee experience is coherent and relevant to them and their work? And how do you enable and allow them to access relevant services from wherever they happen to work?
  • How do you manage the ever-growing mountain of content and data? And the demands from the business to instantly be able to find the right content – and turn just some this data into meaningful business intelligence that can be acted upon?


Welcome and today’s objectives
Janus Boye, J. Boye (DK)
How technology and people will shape tomorrow’s workplace
Jonathan Phillips, ClarityDW (UK) 
The 9 until 5, sat-at-your-desk workplace is a dated concept. Technology is an enabler of workplace evolution, but is not the only driver for change. In his presentation, Jonathan Phillips will horizon scan and challenge us to think about the impact of technology, demographics and more on tomorrow’s workplace.Jonathan Philips
Mastering change when change is constant
Tina Eriksen, Knowit (DK)
Changes related to the digital workplace are in many cases just considered as projects with a start and an end date. But what happens when the digital change project comes to an end, and is there a life for the digital workplace when the project ends? Prior to a digital transformation, the benefits of the change may seem obvious whereas realising the benefits is not always as easy as it may sound. We will ask the question on how to address this.Digital changes have an impact on multiple stakeholders – how has the roles and responsibilities changed over time for communications or do they need to change?
Tina Eriksen

Informal lunch
and networking
Janus Boye
Bring your big challenges, roll up your sleeves and get input from your peers. Topics include:
– Revealing the top blockers to effective collaboration
– Strategy and guidance for Office 365 adoption
Digital Workplace and Employee Social Networks
Craig Hoey, Royal Bank of Scotland (UK)
Royal Bank of Scotland are completing their rollout of a single intranet for all colleagues, as the first step in simplifying the digital workplace. This has required a ‘back to basics’ digital approach around common topics such as accessibility, analytics and governance in order to support the bank’s first devolved publishing network. However, while playing catch-up in the intranet space, RBS are also one of the largest early adopters of Workplace by Facebook.Craig Hoey will talk through the channels strategy he is using to address both in parallel, and running through a live demo of RBS’s instance of Workplace.

Craig Hoey

Creating spontaneous conversations
Andrew Pope, Innosis (UK)
Human discovery is based upon the ability to spontaneously connect strands of thought into a new idea; typically through conversations.In a digital workplace, we make big investments in collaboration tools to connect more global and remote workforces – where surely the point is to interact as if we are in the same room. Yet we focus mostly on collaboration to pull knowledge from the network, following process to meet predictable needs.This session looks at how conversations drive innovation, and how we can create the conditions to deliver spontanous conversations, taking control of the digital workplace to improve and invent rather than to simply ‘get a job done’.Andrew Pope

Janus Boye
Key learnings and today’s take aways


Museum of Science and History
Liverpool Road,
M3 4FP